Privacy Policy

Welcome to AI Graph Generator (the "Service"), operated by Proven Rank, LLC ("we," "us," or "our"). Your privacy is important to us, and we are committed to protecting it. This Privacy Policy explains how we collect, use, and safeguard your personal information when you use our website (aigraphgenerator.com) and related services.

If you are located in the European Economic Area ("EEA") or California, this Privacy Policy includes additional information to comply with the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Information We Collect

1.1 Information You Provide to Us

• Account Information: When you create an account, we collect your name, email address, and any other information you choose to provide.
• Uploaded Data: To use the Service, you are required to upload data (e.g., datasets, files, or inputs) to our servers to generate AI-driven charts and graphs.

1.2 Automatically Collected Information

• Usage Data: We collect data about how you use the Service, such as the features accessed, pages viewed, and actions taken.
• Device Information: Information about the device you use to access the Service, including IP address, browser type, operating system, and referring URLs.
• Cookies: We use cookies and similar technologies to enhance your experience and analyze site performance. For details, see our Cookie Policy.
• Microsoft Clarity and Advertising: We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

1.3 Data from Third Parties

We may receive information from third-party services you connect to the platform (e.g., Google or Microsoft integrations).

2. How We Use Your Information

We use the information we collect to:

• Provide and Maintain the Service: Your uploaded data is processed and stored to generate AI-powered charts and graphs.
• Facilitate AI Processing: Your uploaded data may be transmitted to our trusted AI provider solely for processing the requested charts and graphs.
• Improve the Service: Analyze usage patterns and user feedback to enhance the platform's functionality.
• Customer Support: Address any inquiries or issues you may encounter.
• Compliance: Enforce our Terms of Service and ensure the security of the platform.

3. Data Handling and Retention

3.1 Uploaded Data

• Your data is stored on our servers to ensure proper rendering and functionality of the charts and graphs.
• AI Processing: Uploaded data is shared with our AI provider solely for the purpose of generating charts and graphs.
• AI Provider’s Commitment: Our AI provider does not use your data for training or improving their AI models.
• You retain ownership of the data you upload to the Service.

3.2 Retention Period

We retain your uploaded data for the duration necessary to provide the Service or as required by law. You may request deletion of your uploaded data at any time by contacting us at support@aigraphgenerator.com.

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information in the following circumstances:

• AI Provider: Your uploaded data is shared with our AI provider solely for the purpose of generating charts and graphs.
• Service Providers: With trusted third-party vendors that help us operate the platform (e.g., payment processors, analytics providers).
• Legal Compliance: If required by law or to protect the rights, safety, or property of our users or others.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new owner.

5. Your Rights

5.1 GDPR Rights (For Users in the EEA)

If you are located in the EEA, you have the following rights under GDPR:

• Access: You have the right to access your personal data we hold.
• Correction: You have the right to request correction of inaccurate or incomplete data.
• Erasure: You may request that we delete your personal data, subject to certain legal or contractual limitations.
• Restriction of Processing: You have the right to restrict the processing of your personal data under certain conditions.
• Data Portability: You may request a copy of your data in a structured, machine-readable format.
• Objection to Processing: You may object to certain types of data processing, including marketing.

To exercise these rights, contact us at support@aigraphgenerator.com.

5.2 CCPA Rights (For Users in California)

Under the CCPA, California residents have the following rights:

• Right to Know: You may request information about the categories and specific pieces of personal data we have collected about you.
• Right to Delete: You may request the deletion of personal data we have collected about you, subject to certain exceptions.
• Right to Opt-Out: You have the right to opt out of the sale of your personal data (Note: We do not sell your data).
• Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To exercise these rights, contact us at support@aigraphgenerator.com or call [Your Business Phone Number].

6. Data Security

We use industry-standard security measures to protect your personal information and uploaded data. However, no method of transmission or storage is completely secure. We encourage you to take precautions to protect your own data.

7. International Users

If you access the Service from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where we or our service providers maintain facilities.

For EEA residents, we ensure that data transfers comply with GDPR requirements by using approved mechanisms such as Standard Contractual Clauses.

8. Children’s Privacy

The Service is not intended for individuals under 13 years of age, and we do not knowingly collect personal information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on the Service. Your continued use of the Service indicates your acceptance of the updated Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, contact us at:

• Email: support@aigraphgenerator.com